Cancellations

At 'Hall of Cricket,' we understand that plans can change, and flexibility matters. Our cancellation policy is designed to provide you with the ease of mind when circumstances require adjustments to your order.

Order Cancellation Process:

To cancel an order, go to our 'contact us' page and send us an email with the subject "Cancel Order". Mention the order number and the reason for cancellation. Our customer support team will get back to you in no time and will immediately cancel your order. If you encounter any challenges or need assistance, our customer support team is ready to guide you.

Timeframe for Cancellation:

Orders can be cancelled before the product is out for shipping. Hence it's recommended that you contact us as early as possible. Sometimes it may take upto a day to ship ur product, hence feel free to check the availability of the cancellation option by contacting us at any time.

Refund for Canceled Orders:

Canceled orders are eligible for a full refund. The refund will be processed in the original payment method (or another payment method in some circumstances) used during the purchase. Please allow 2-5 business days for the refund to reflect in your account.

Cancellations After Shipping:

If your order has already been shipped, the cancellation may not be possible. In such cases, you can still initiate a return following our standard return process. 

Exceptional Circumstances:

We understand that certain circumstances may require special consideration. If you have exceptional reasons for cancellation outside the specified timeframe, please reach out to our customer support, and we will do our best to assist you.

Stay Connected:

Communication is vital. Throughout the cancellation process, we'll keep you informed via email notifications. From confirming your cancellation request to updating you on the refund status, our goal is to provide a transparent and seamless experience.

At 'Hall of Cricket,' we believe in making your cricket-inspired journey enjoyable from start to finish. If you have any questions or need further clarification on our cancellation policy, feel free to contact our dedicated customer support team. Thank you for being part of our cricket-loving community.